Dealing with the Insurance Adjuster After Filing a Workers' Comp Claim

If you were injured at your place of work and filed a workers’ compensation claim, you can expect to be contacted by your employer’s insurance company. The insurance adjuster who reaches out to you might do so via phone, email, or even a letter and he or she will probably ask you for information regarding your injury. In some cases, you might even be asked to sign some documents in order for them to have access to your medical records and other pertinent information. Should you acquiesce to all of their requests and are they trustworthy?

Below are some things you should know before you begin dealing with the insurance adjuster:

  • Trusting the insurance adjuster: Never forget that the insurance adjuster you are dealing with works for the insurance company and that the company’s end game is to make money. If they have to compensate you with some substantial benefits, this costs them money, which is obviously bad news for them. Therefore, their ultimate goal is to pay you as little as possible. This means you should exercise as much caution as possible when dealing with the insurance adjuster and remember that he or she is not on your side.
  • Recorded statements: Not only will the insurance adjuster you speak with ask to access your medical records, he or she will likely also ask you to provide a recorded statement. It might seem like you are obligated to do so, but you can and should decline this request. The more information you provide the insurance adjuster, the worse off your claim will be. You might accidentally leave out important information, or perhaps your memory is unclear. Unfortunately, any discrepancies in your statement might make it seem as though you are being dishonest, so never provide a recorded statement. If you are unsure of something, ask your attorney.
  • Signing documents: In many cases, the insurance adjuster will send forms for you to sign. You should review these documents carefully and have an attorney review them as well. You do not want to end up signing something that could completely jeopardize your chances of obtaining the crucial workers’ compensation benefits you deserve and need while you recover from your workplace injury.

If you are uncomfortable dealing with the insurance adjuster on your own, your workers’ compensation attorney can handle these discussions on your behalf to prevent any unnecessary mistakes.

Workers’ Compensation Attorneys in Cobb & Marietta County

If you suffered a workplace injury and are now filing for a workers’ compensation claim, you need an experienced attorney on your side to ensure the process goes smoothly and you obtain the benefits to which you are entitled. At Chestnut & Beller in Marietta and Cobb County, our attorneys are here to provide the knowledgeable and exceptional legal representation you need at this time.

Get started on your workers’ compensation claim today and contact our law office at (770) 285-5542 to request your free initial case evaluation with one of our attorneys.