What Workers' Compensation Insurance Companies Know About You

Upon filing your workers’ compensation claim, your employer’s insurance company will begin obtaining as much background information as possible about you. Surprisingly, they can actually collect a vast amount of information about without ever needing to contact or question you. Therefore, it is critical that you do not compromise your workers’ compensation claim by providing false or inaccurate information to anyone involved in your case, such as a workers’ compensation judge, claims administrator, defense attorney, or medical provider.

How the Insurance Company Obtains Information

There are many things the insurance company can do to gather information about you. One of the first things they might do, however, is contact your employer to obtain witness statements from your supervisors and co-workers. They will also obtain a copy of your personnel file.

What can they glean from either of these? First, witness statements can provide the insurance company information about you and your injury, including your job duties and information regarding your personal life, such as outside activities and family life. Your personnel file will be able to provide some basic information, including your emergency contact information, your address, and information about your children and spouse, if applicable. In some cases, a personnel file might even contain your resume and job application, which can also provide some important background information. Additionally, it could also provide information regarding your attendance at work, absenteeism, and wage information.

Next, the insurance company will conduct an index search. This is typically done on a large database, on which insurance companies share information involving a variety of claims. They can investigate if you have been in an auto accident and check the claims by name, plate number, and vehicle identification number (VIN). They can also check for property claims by name and address and will likely search for other workers’ compensation claims.

Lastly, your employer’s insurance company will use the internet to gather as much information as they can about you. A vast amount of the information they are able to obtain will likely come from your social media presence, so it is crucial to understand how they can use this tool against you. Through social media, the insurance company will find:

  • Pictures of you: What is so bad about this? As the saying goes, a picture is worth a thousand words, so if you have pictures up on social media that contradict your case in some way, or can be taken out of context and used against you, the insurance company will find them.
  • Your address: The internet can also be used to verify your residential address and, if you have pictures up of where you currently live, these can be used for verification as well.
  • The people you know: Their search can also produce the names of individuals who are your associates, which can be helpful in pointing them in the right direction of who they should interview regarding your activities outside of work.
  • Your hobbies: When we share on social media, much of what we post tends to relate to what we are passionate about or enjoy, including our hobbies. If you are in a softball league or soccer league, for example, and continue to partake in these activities despite your injuries, the insurance company will likely find out about it and try to record you engaging in your hobbies for evidence.
  • A timeline: By participating in social media, you are inadvertently providing a timeline for the insurance company. If something you post contradicts the timeline in your case, these discrepancies can present a problem and jeopardize your claim.

Once you file a workers’ compensation claim, your life will be thoroughly examined, so do what you can to prevent the insurance company from denying you of the benefits you need and deserve during this difficult time.

Workers’ Compensation Lawyers in Marietta & Cobb County

If you suffered an accident at your place of work that resulted in injuries, you are entitled to receive workers’ compensation benefits. At Chestnut & Beller, our Marietta and Cobb County workers’ compensation attorneys are dedicated to protecting the rights of those we serve to ensure they are able to achieve a fair and just financial recovery. Contact our firm today!

Call us at (770) 285-5542 to schedule a free initial case evaluation with a compassionate and skilled member of our legal team. Your rights are on the line, so it is crucial to act quickly!